Welcome to Soul Care! Our goal in providing counseling and support is to help you meet the challenges of life in a way that will please and honor the Lord Jesus Christ and allow you to fully enjoy his love for you and His plans for your life. (Galatians 6:1-2, 2 Corinthians 1:3-4, 1 Thessalonians 5:14)
What You Can Expect From Us
We believe that the Bible provides thorough guidance and instruction for faith and life. Therefore, both our individual care and groups are based on scriptural principles rather than those of secular psychology or psychiatry. Neither the pastoral nor the lay counselors or leaders of this church are licensed as psychotherapists or mental health professionals, nor should they be expected to follow the methods of such specialists. Therefore, if you have significant legal, financial, medical or other technical questions, you should seek advice from an independent professional. Our pastoral, lay counselors and group leaders will be happy to cooperate with such advisors and help you to consider their counsel in the light of relevant scriptural principles.
Individual lay counseling is not designed to provide long term care, but to bridge the gap (typically five or six sessions) during times of crisis and help to fully transition individuals to group life either through Thrive, re|engage, or a Christ Chapel small group.
What We Expect From You
• Consistent attendance and timely notification of cancellations. If a counselee/participant is unable to keep an appointment or attend a group session, he or she must contact his or her respective counselor or group leaders to cancel in a timely manner. Notification of cancellation is expected at least 24 hours in advance. Consistent failure to do so or two consecutive cancellations without good cause will result in termination of counseling and/or group participation. Not showing up constitutes canceling. We understand emergencies happen, so please keep us informed.
• Complete all homework assignments. The counselee or participant commits to complete all assignments before each meeting. Continued lack of completion of homework will lead to termination of counseling or removal from a group.
• Weekly worship service attendance. Anyone involved in the various ministries of Soul Care are required to attend a weekly worship service at Christ Chapel. If you are a member of another church, weekly service attendance there still applies. Consistent failure to meet the worship attendance requirement will result in termination of individual care services or group participation.
• Service to others. The counselee or group participant will commit to serving in some capacity at Christ Chapel Bible Church (or their place of ongoing worship) or participate in a service opportunity in the greater community.
Confidentiality is of the utmost importance in the counseling process, and we will carefully guard the information you entrust to us. We believe that it is important that the counselee be able to assume that their private communications with the lay counselor be kept private.
In order to provide the best possible care, counselors and/or group leaders will attend a weekly supervision meeting in which they will receive continuing education from Christ Chapel pastoral staff and will have an opportunity to consult with others (CCBC staff, lay counselors, group leaders) should there be an uncertainty about the best counsel to give participants/counselees.
Because we are continually training others to be effective counselors, we ask that you agree to allow counselors in training to be present during your sessions. For security and training purposes, sessions are continually recorded to the in-house security/monitoring system. These recorded sessions will only be used for training purposes, including supervision of your own counselors and also extending to the training of other counselors. There is a strict confidentiality policy that the content of the recorded sessions would not be exposed outside of the ministry, except where noted in this consent.
As a church ministry, we submit to the governing authorities. When it is required, we will report child abuse, elder abuse or abuse of disabled persons. When a person is a danger to themselves or others we will inform others to help keep any harm from being done. It may also be necessary for a lay counselor or group leader to share information with others when a person persistently refuses to renounce a particular sin and the assistance of others in the church if necessary to encourage repentance and reconciliation (see Proverbs 15:22; 24:11; Matthew 18:15-20).
Resolution of Conflicts
On rare occasions a conflict may develop between a pastoral counselor, lay counselor, or a group leader and a counselee or group participant. In order to make sure that any such conflicts will be resolved in a biblically faithful manner, we require all of our group participants and counselees to agree that any dispute that arises with a counselor and/or group leader or with this church as a result of lay counseling or group participation will be settled by mediation and, if necessary, legally binding arbitration in accordance with the Rules of Procedure of the Institute for Christian Conciliation; judgment upon an arbitration award may be entered in any court having jurisdiction.
Having clearly stated the principles and policies of our ministry, we welcome the opportunity to minister to you in the name of Christ and to be used by Him as He helps you to grow in spiritual maturity and prepares you for usefulness in His body. If you have any questions about these guidelines, please talk with a pastor or elder. If these guidelines are acceptable to you, please type initials in space indicated on form.